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Experience Wilderness GmbH

data protection

Access data


You can visit our website without giving any personal information. Each time a website is called up, the web server only automatically saves a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of the call, the amount of data transferred and the requesting provider (access data) and documents the call. These access data are evaluated exclusively for the purpose of ensuring trouble-free operation of the site and improving our offer. According to Art. 6 Para. 1 S. 1 lit.f DSGVO, this serves to safeguard our legitimate interests, which are predominant in the context of a weighing of interests, in a correct presentation of our offer. All access data will be deleted no later than seven days after the end of your visit to the website.

Third party hosting services


As part of processing on our behalf, a third-party provider provides us with the services for hosting and displaying the website. All data that is collected as part of the use of this website or in the forms provided in the online shop as described below are processed on its servers. Processing on other servers only takes place within the framework explained here. This service provider is located within a country of the European Union or the European Economic Area. Collection and use of data for contract processing, establishing contact and opening a customer account We collect personal data if you voluntarily provide it to us as part of your order, when contacting us (e.g. using the contact form or email) or when opening a customer account. Mandatory fields are marked as such, because in these cases we need the data to process the contract, to process your contact or to open a customer account and you cannot complete the order and / or open the account or send the contact without them . Which data is collected can be seen from the respective input forms. We use the data you have provided in accordance with Art. 6 Para. 1 S. 1 lit. b GDPR to process contracts and to process your inquiries. After the contract has been fully processed or your customer account has been deleted, your data will be restricted for further processing and deleted after the tax and commercial retention periods have expired, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this is permitted by law and about which we will inform you in this declaration. The deletion of your customer account is possible at any time and can be done either by sending a message to the contact option described below or using a function provided in the customer account.

Data transfer


In order to fulfill the contract in accordance with Art. 6 Paragraph 1 Clause 1 lit. b GDPR, we pass on your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of the ordered goods. Depending on which payment service provider you select in the ordering process, we will pass on the payment data collected for this purpose to the credit institute commissioned with the payment and, if applicable, to the payment service provider commissioned by us or to the selected payment service. In some cases, the selected payment service providers also collect this data themselves if you create an account there. In this case, you must log in to the payment service provider with your access data during the ordering process. The data protection declaration of the respective payment service provider applies in this respect.

Data transfer to debt collection agencies


In order to fulfill the contract in accordance with Art. 6 Para. 1 S. 1 lit. b GDPR, we pass on your data to a commissioned debt collection company, provided that our payment claim has not been settled despite a previous reminder. In this case, the debt will be collected directly from the debt collection company. In addition, the transfer serves to safeguard our predominantly legitimate interests in an effective assertion or enforcement of our payment claim in accordance with Art. 6 Para. 1 S. 1 lit.f GDPR.

post


E-mail advertising with registration for the newsletter. If you register for our newsletter, we will use the data required for this or separately provided by you in order to regularly send you our e-mail newsletter based on your consent. Unsubscribing from the newsletter is possible at any time and can be done either by sending a message to the contact option described below or via a link provided in the newsletter. After unsubscribing, we will delete your e-mail address unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we will inform you in this declaration.

E-mail advertising without registering for the newsletter and your right to object


If we receive your e-mail address in connection with the sale of a product or service and you have not objected, we reserve the right to regularly send you offers on similar products from our range by e-mail . This serves to protect our interests in an advertising. Addressing our customers. You can object to this use of your e-mail address at any time by sending a message to the contact option described below or via a link provided in the advertising e-mail. The newsletter is sent as part of processing on our behalf by Shopware, to which we pass on your e-mail address. This service provider is based in Germany. In addition, we reserve the right to use your first and last name as well as your postal address for our own advertising purposes, e.g. to send you interesting offers and information about our products by post. This serves to safeguard our legitimate interests, which predominate in the context of a weighing up of interests, in addressing our customers with advertising in accordance with Art. 6 Para. 1 S. 1 lit.f GDPR. The advertising mailings are provided as part of processing on our behalf by a service provider to whom we pass on your data for this purpose. You can object to the storage and use of your data for these purposes at any time by sending a message to the contact option described below.

Cookies and web analysis


In order to make visiting our website attractive and to enable the use of certain functions, to display suitable products or for market research, we use so-called cookies on various pages. This serves to safeguard our legitimate interests, which predominate in the context of a weighing of interests, in an optimized presentation of our offer in accordance with Art. 6 Para. 1 S. 1 lit.f GDPR. Cookies are small text files that are automatically saved on your device. Some of the cookies we use are deleted at the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your device and enable us to recognize your browser the next time you visit (persistent cookies). You can see the duration of the storage in the overview in the cookie settings of your web browser. You can set your browser so that you are informed about the setting of cookies and individually decide whether to accept them or to exclude the acceptance of cookies for certain cases or in general. Each browser differs in the way it manages cookie settings. This is described in the help menu of every browser, which explains how you can change your cookie settings. You can find these for the respective browser under the following links:


Internet Explorer ™

Safari ™

Chrome ™

Firefox ™

Opera ™


If you do not accept cookies, the functionality of our website may be restricted.


Use of Google (Universal) Analytics for web analysis. This website uses Google (Universal) Analytics for website analysis. The web analysis service is provided by Google Ireland Limited, a company registered and operated under Irish law with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland (www.google.de). This serves to safeguard our legitimate interests, which predominate in the context of a weighing of interests, in an optimized presentation of our offer in accordance with Art. 6 Para. 1 S. 1 lit.f GDPR. Google (Universal) Analytics uses methods that enable your use of the website to be analyzed, such as cookies. The automatically collected information about your use of this website is usually transferred to a Google server in the USA and stored there. By activating the IP anonymization on this website, the IP address is shortened before transmission within the member states of the European Union or in other contracting states of the Agreement on the European Economic Area. The full IP address will only be transmitted to a Google server in the USA and shortened there in exceptional cases. The anonymized IP address transmitted by your browser as part of Google Analytics is generally not merged with other Google data. After the purpose and end of the use of Google Analytics by us, the data collected in this context will be deleted. As far as information is transmitted to and stored by Google on servers in the USA, the American company Google LLC is certified under the EU-US Privacy Shield. Based on this agreement between the USA and the European Commission, the latter has established an adequate level of data protection for companies certified under the Privacy Shield. You can prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by downloading and installing the browser plug-in available under the following link : https://tools.google.com/dlpage/gaoptout?hl=de As an alternative to the browser plug-in, you can click this link to prevent Google Analytics from collecting data on this website in the future. An opt-out cookie will be stored on your device. If you delete your cookies, you will have to click the link again. This website also uses Google Signals. This is an extension function of Google Analytics that enables so-called "cross-device tracking". This means that as long as your internet-enabled devices are linked to your Google account, Google can create reports on usage behavior (in particular the number of users across all devices), even if you change your device. Google uses data for this purpose, provided you have activated the “personalized advertising” setting in your Google account. This serves to safeguard our legitimate interests, which predominate in the context of a weighing of interests, in an optimized presentation of our offer in accordance with Art. 6 Para. 1 S. 1 lit.f GDPR. A processing of personal. In this respect, we do not provide any data, we only receive statistics based on Google Signals. You can deactivate the “personalized advertising” setting in your Google account at any time and thus object to collection by Google Signals.

Google Maps


This website uses Google Maps for the visual representation of geographic information. Google Maps is an offer from Google Ireland Limited, a company registered and operated under Irish law with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland (www.google.de). This serves to safeguard our predominantly legitimate interests in an optimized presentation of our offer as well as easy access to our locations in accordance with Art. 6 Para. 1 S. 1 lit. f) GDPR. When using Google Maps, Google transmits or processes data about the use of the Maps functions by website visitors, which may include, in particular, the IP address and location data. We have no influence on this data processing. As far as information is transmitted to and stored by Google on servers in the USA, the American company Google LLC is certified under the EU-US Privacy Shield. A current certificate can be viewed here. Based on this agreement between the USA and the European Commission, the latter has established an adequate level of data protection for companies certified under the Privacy Shield. In order to deactivate the Google Maps service and thus prevent data transmission to Google, you must deactivate the JavaScript function in your browser. In this case, Google Maps cannot be used or can only be used to a limited extent. You can find more information about data processing by Google in Google's data protection information. The terms of use for Google Maps contain detailed information on the map service. The data processing takes place on the basis of an agreement between jointly responsible persons in accordance with Art. 26 GDPR, which you can view here.

Social media
Use of social plugins from Instagram

So-called social plugins (“plugins”) from social networks are used on our website. When you call up a page on our website that contains such a plugin, your browser establishes a direct connection to the Facebook, Google, Twitter or Instagram servers. The content of the plug-in is transmitted directly to your browser by the respective provider and integrated into the page. By integrating the plugins, the providers receive the information that your browser has accessed the corresponding page of our website, even if you do not have a profile or are not currently logged in. This information (including your IP address) is transmitted directly from your browser to a server of the respective provider (possibly in the USA) and stored there. If you are logged in to one of the services, the providers can directly assign your visit to our website to your profile in the respective social network. If you interact with the plugins, for example press the “Like” or “Share” button, the corresponding information is also transmitted directly to a server of the provider and stored there. The information is also published on the social network and shown to your contacts there. This serves to safeguard our predominantly legitimate interests in the optimal marketing of our offer in accordance with Art. 6 Para. 1 S. 1 lit.f GDPR. If you do not want the social networks to assign the data collected via our website directly to your profile in the respective service, you must log out of the relevant service before visiting our website. You can completely prevent the loading of the plugins with add-ons for your browser, e.g. B. with the script blocker "NoScript".
Our presence on social networks and platforms serves for better, active communication with our customers and interested parties. There we provide information about our products and current special promotions. When you visit our online presence on social media, your data can be automatically collected and saved for market research and advertising purposes. So-called usage profiles are created from this data using pseudonyms. These can be used, for example, to place advertisements inside and outside the platforms that presumably correspond to your interests. For this purpose, cookies are usually used on your device. The visitor behavior and the interests of the user are stored in these cookies. According to Art. 6 Para. 1 lit.f. GDPR, this serves to safeguard our legitimate interests, which are predominant in the context of a weighing of interests, in an optimized presentation of our offer and effective communication with customers and interested parties. If you are asked for consent (consent) to data processing by the respective social media platform operator, e.g. with the help of a checkbox, the legal basis for data processing is Article 6 (1) (a) GDPR. As far as the aforementioned social media platforms are headquartered in the USA, the following applies: The European Commission has issued an adequacy decision for the USA. This goes back to the EU-US Privacy Shield. The detailed information on the processing and use of the data by the providers on their pages as well as a contact option and your related rights and setting options to protect your privacy, in particular options for objection (opt-out), can be found in the data protection information of the providers linked below.

Facebook
Instagram

Contact options and your rights

As a data subject, you have the following rights:

Experience Wilderness GmbH

DI (FH) Bernd Pfleger MSc
Mauthausnerstrasse 34

A - 4470 Enns

M: info@experience-wilderness.com

T: +43 (0) 680 - 208 51 58

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